Your privacy is our priority. This document clearly explains how 4b88 collects, uses, stores and protects the personal information of every member using our platform in Malaysia.
Data protection is more than an obligation — it is part of how we show respect to every member who trusts the 4b88 platform.
All data transmitted between your device and 4b88 servers is protected with 256-bit SSL encryption. This means your account information, transactions, and activity cannot be intercepted by any third party.
4b88 members' personal data is stored on servers protected by multiple layers of physical and digital security. Access to these databases is restricted to authorised personnel only via multi-factor authentication.
4b88 never sells, rents, or trades members' personal information to any third party for commercial purposes. Your data is used solely for the purposes stated in this Privacy Policy.
4b88 members have the full right to access, update, correct, or request the deletion of their personal data. Requests can be submitted through our support team at any time.
Your personal data is retained only for as long as required for service purposes or legal compliance. Once that period ends, data will be securely deleted or anonymised in accordance with our internal procedures.
Whenever this Privacy Policy is updated with significant changes, 4b88 will notify members via an in-platform notice. You can continue using our services with full confidence, as we are always transparent.
Note: This Privacy Policy describes 4b88's data protection practices. By using our platform, you acknowledge that you have read and understood this policy. If you disagree with any part of it, please discontinue use of our platform.
4b88 values the privacy of every member who uses our platform. This Privacy Policy clearly explains how we collect, use, disclose, and protect your personal information when you register and use 4b88's services, whether through our website or mobile app.
We are committed to upholding strict data protection principles and acting responsibly in all matters relating to member personal information. Your trust is our most valued asset, and we do not take this responsibility lightly.
When you register an account with 4b88, we collect the following information:
To process deposits and withdrawals, we collect:
We also automatically record:
| Data Type | Primary Purpose | Retention Period |
|---|---|---|
| Registration Data | Identity verification & account management | For the duration of the active account + 5 years |
| Financial Data | Transaction processing & legal compliance | 7 years after the last transaction |
| Usage Data | Account security & service improvements | 90 rolling days |
| Communication Data | Customer support & complaint records | 3 years after resolution |
4b88 collects personal information through several key channels. Most of it is obtained directly from you — via registration forms, the KYC process, customer support interactions, and daily platform use. In addition, some information is collected automatically through technologies embedded in our platform, including cookies, sessions, and server logs.
In certain situations requiring more in-depth identity verification, we may obtain additional information from trusted third parties such as identity verification service providers or financial institutions, solely for compliance and fraud prevention purposes.
The data we collect is used for the following purposes:
4b88 does not sell or trade members' personal data. However, in certain situations, we may share information with the following parties, strictly for operational or legal purposes:
All third parties that receive 4b88 member data are bound by data protection agreements. They are only permitted to process that data for specified purposes and may not use it for any other purpose without written consent from 4b88.
We implement a range of technical and organisational security measures to protect your personal data from unauthorised access, alteration, disclosure or destruction. These measures include:
Important Reminder: While we implement comprehensive security measures, no system can guarantee 100% security. You also play an important role — make sure your account password is strong, unique, and never shared with anyone.
Cookies are small text files stored on your device when you visit the 4b88 platform. They help us recognise you on return visits, remember your preferences and deliver a smoother, more secure user experience.
You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the 4b88 platform.
As a 4b88 member, you have the following rights regarding your personal data:
You have the right to request a copy of the personal data we hold about you at any time.
If any of your information is inaccurate or outdated, you have the right to request an immediate correction.
Under certain circumstances, you may request the deletion of your personal data from our systems.
You may object to the processing of your data for direct marketing purposes at any time.
You have the right to receive your personal data in a machine-readable format for portability purposes.
Under certain circumstances, you may request that the processing of your data be temporarily restricted.
To exercise any of the above rights, please contact the 4b88 support team via live chat or email. We will process your request within 14 working days.
In the course of platform operations, some data may be stored or processed outside your country of origin. In all such situations, 4b88 ensures that protections equivalent to the standards set out in this Privacy Policy apply, including through binding data transfer agreements or recognised protection standards.
The 4b88 platform may from time to time contain links to third-party sites or services. It is important to understand that this Privacy Policy applies solely to the 4b88 platform. We are not responsible for the privacy practices of external sites or services and encourage you to read their privacy policies separately before providing any personal information.
4b88 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. Members will be notified of any significant changes via an in-platform notice at least 7 days before the changes take effect.
The "Last Updated" date at the top of this document will be revised whenever changes are made. We encourage you to review this page periodically to stay informed about how we protect your information.
If you have any questions, concerns or requests regarding this Privacy Policy or how we handle your personal data, please contact us via:
Our privacy team is ready to assist you in Malay, Mandarin and English. All privacy-related enquiries are prioritised and will be responded to within 3 business days.
With 256-bit SSL encryption, 24/7 monitoring, and a strict no-data-sale policy, you can play with peace of mind. Your privacy is not optional — it is our responsibility.